About Senior IT of Dallas-Ft Worth
I'm Greg Gorman. Senior IT of Dallas-Ft Worth is a family business, based in Fairview, Texas, built on the kind of personal, attentive service the people we serve expect and deserve. I started the company because I watched family members navigate the question of staying in their home as they got older, and I saw how much voice technology and smart-home devices could help when someone took the time to set them up properly.
Forty years in technology
I spent four decades building software, leading engineering and product teams, and running global developer programs. The short version:
- PayPal (2022–2026): I founded and led the Developer Relations function — the team that helps the developers and merchants who use PayPal's payment platform.
- IBM (2008–2022): I was a Director, ran global operations for IBM's developer engagement properties, and was on the founding leadership team of IBM's Internet of Things business unit. I held product management responsibility for a portfolio that exceeded $500 million in annual revenue.
- Telelogic AB (1992–2008, acquired by IBM): Vice President of Product Management.
- McDonnell Douglas (1983–1992): Principal Engineer on safety-critical aircraft software.
I have a Bachelor of Science in Electrical Engineering from the University of Missouri-Columbia and certifications from AIPMM (Certified Product Manager) and INCOSE (Expert Systems Engineering Professional).
That background matters here for a specific reason: I have spent forty years making complicated technology dependable for the people who use it. That is exactly the job in front of someone trying to install Alexa for an 82-year-old.
Why aging in place
After my last role, I wanted work I could do from my own community, on my own terms, with people I would meet in person. Aging in place was the right fit.
A close family member of mine has been using Alexa for several years now. She talks to it every morning. She has a name for it. She's told me, more than once, that she thinks of it as one of her girlfriends. That's how I know this works — not from a brochure, from someone who actually sat down with the technology and let it become part of her day. The job is to set it up so it can become part of someone else's day.
Certified Aging in Place Specialist (CAPS)
I hold the CAPS credential from the National Association of Home Builders. CAPS is the formal training program for professionals who help seniors stay safely in their homes. It covers home design, accessibility, fall prevention, the conditions that change as people age, and how to talk respectfully with both the senior and the family making decisions together.
What CAPS means in practice for you: when I walk into a home, I notice things that a generic IT person doesn't. The unreachable light switch. The throw rug at the bathroom door. The phone too far from the bed. The technology recommendations come from that observation, not from a checklist of devices to sell.
Civic background
A few things you'll see on the credit page that aren't in most consultants' bios:
- Board member and VP of IT, McNeese Kids — a 501(c)(3) focused on children's food, housing, and welfare in North Texas. Disabled-veteran founded, woman-led, 100% volunteer-run. I run the website and the rest of the organization's technology stack.
- Eagle Scout and Silver Beaver award (Boy Scouts of America). The character standards in those organizations have shaped how I run a business.
What I bring to your parent's house
When you hire me, you get someone who will:
- Show up on time, in a SRIT polo, with insurance, bond, and background-check papers in hand if you want to see them.
- Talk to your parent like an adult, not over them.
- Let your parent lead the home tour and pick what they want.
- Explain every device in plain language before installing it.
- Not put a camera in a bedroom or bathroom, ever.
- Tell you what won't work, not just what will.
- Charge what I quoted and not change the number without asking first.
- Return your calls within one business day.
That's the job.